Return and Refund Policy

Hassle-Free Returns for Your Peace of Mind

At Daily Use Product, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made our return and refund process simple and straightforward.

1. Eligibility for Returns

To ensure a smooth return process, please note the following:

  • Timeframe: Returns must be initiated within 61 days of delivery.
  • Condition: Items must be in new, unused condition, with original packaging and tags intact.
  • Exclusions: Certain products, such as sale items, personalized products, or gift cards, may not be eligible for returns unless they arrive damaged or defective.

2. How to Initiate a Return

Starting your return is easy:

  1. Contact our customer support team by emailing 📧 contact@dailyuseproduct.com.
  2. Include your order number and the reason for your return in your message.
  3. Request a Return Merchandise Authorization (RMA) number, which is required for processing your return.

We’ll provide clear instructions and next steps to make the process as hassle-free as possible.

3. Return Shipping

  • Customer Responsibility: Return shipping costs are paid by the customer, unless the return is due to our error (for example, an incorrect or damaged item).
  • Return Label: The customer provides the return label. On request, we can provide a prepaid return label; its cost is deducted from your refund.
  • Packaging: Securely package the item to prevent damage during transit.

4. Refund Process

We process refunds quickly and efficiently:

  • Refunds are issued to the original payment method within 10 business days of receiving and verifying the returned item.
  • Original shipping costs (if applicable), are non-refundable, except in cases where we made an error with your order.
  • You will receive an email confirmation once your refund has been processed.
  • Transaction fees (if applicable) are non-refundable, whether incurred during the purchasing process or the refund process.

5. Exchanges

  • Exchange requests are processed once the original item is received and inspected.
  • Exchanges are subject to stock availability, and if your preferred replacement item is unavailable, a refund will be issued.

6. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect:

  • Please email us within 7 days of delivery at 📧 contact@dailyuseproduct.com with photos and details of the issue.
  • We’ll ensure a swift resolution, including free return shipping and a replacement or full refund.

7. Contact Us

For any questions or additional assistance regarding returns and refunds:

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